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500 Internal Server Error on upgrade

Started by on Oct 20, 2017 – Contents updated: Oct 26, 2017

Oct 20, 2017 22:14    

So, trying to upgrade to the version 6.9.3. The copy of the files themselves is fine, but I can't get the install script to actually run. Every time I try to load install/index.php, I get a 500 Internal Server Error. I have no idea why it's doing this. My site is now nonfunctional until I can get home and restore the files since the db schema doesn't match the new files.

Oct 22, 2017 09:11

@dubird can you check the error logs of the server?

The copy of the files themselves is fine

This is usually the main cause of this kind of errors during upgrades. So, if you're sure all files are correctly uploaded to the server, then we need to find another reason for the error.

Is it possible for you to upload a fresh copy of b2evolution into a new folder at the root of the web server and try to load http://yourdomain.com/newfolder ?

Oct 23, 2017 18:01

Test directory works. I finally found a backup that I was able to get working, so I'm going to try updating again, this time manually instead of through the dashboard, see how that works.

Oct 23, 2017 19:53

Ok, manual update worked. However, something odd. I used 6.9.3, the latest stable release. It's giving me the error "b2evolution version 6.8.8-stable-2017-03-09 is now available. We recommend that you upgrade to the latest version. Download here." Not sure why it's telling me to update to an earlier version.

Oct 23, 2017 22:35

@dubird please make sure that the latest version of the file conf/_application.php is also uploaded to the server. You should find the following line inside:

$app_version = '6.9.3-stable';

Oct 25, 2017 00:28

I actually found this error when some files permission settings were wrong.


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