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6.8.8. install error regarding PHP minimum (Netfirms)

Started by on Apr 21, 2017 – Contents updated: Apr 23, 2017

Apr 21, 2017 06:07    

I went to make a fresh install of b2 for a new domain, but when I tried to install I got an error that said:

Your PHP configuration only allows us to use 32M of RAM. The absolute minimum we need to install b2evolution is 48M.

Okay, so I went to check my php.ini and it says:

; http://php.net/memory-limit
memory_limit = 64M

Clearly that's more than 48M. Netfirms is my host, and has successfully hosted other b2 installs for several years. It is using PHP 5.5.

Any thoughts anyone?

Thanks.

Apr 21, 2017 06:36

@baileyjs can you double check that 64M is actually the active limit on your site?

To do this, just add the following instruction at the top of file install/index.php (line 2):

echo ini_get('memory_limit');

Then go to http://yourdomain.com/install/index.php. The value should appear at the top-left corner of the page.

Apr 21, 2017 06:43

After posting my question I got in touch with Netfirms support. They got the install to work. I asked why it didn't work for me. Their reply:

"I'm not sure about it. I updated the memory limit to 256MB and it worked"

So, there you go. Thanks for the suggestion, @mgsolipa


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