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comment subscription (e-mail) does not work properly

Started by on Mar 24, 2018 – Contents updated: Apr 06, 2018

Mar 24, 2018 14:03    

Hello,
anonymous users noticed me, that the e-mail subscription does not work. They did not get any information when a new comment or comment to their comment is posted.

Then,
I checked this and realized, that this option probably do not use Double-Opt-In to check, whether the commenter left her correct e-mail address. So this is also a problem towards gdpr.
And - as I expected - the anonymus commenter is not redirected to the registration form.

May be these are bugs. May be I have problems in handling.
Please give me support

b2e 6.9.6

Mar 24, 2018 15:33

Although I have disabled the Options (features > comments > subscriptions) and also deactivated there 'Registration of commenters' the form Comment form (for anonymous users) show options referring to features that are deactivated.
How can I fix this?

Apr 04, 2018 14:18

Hello, someone out there in the b2e universe? I would appreciate any reply or feedback, just for self-ensuring someone recognized this ticket.

Apr 05, 2018 23:37

The 2 options you see are NOT related to user registration.

One allows to set cookies to auto fill name the next time they comment.

The second allows to be contacted by email.

Regarding your initial message here;: there is no option to get notified when there is a reply. Why do you say it doesn't work?

Can you please switch your system to English when you make screenshots or screenshot the demo server. I have limited energy to play guessing games about what you mean when the sceenshots are in German and the words you use in English do NOT match the words that B2evo uses.

Apr 06, 2018 21:43

ok; will try to take screenshots from demo, if the problem can be rebuilt there ;-)

And yes, sorry. I thought "Remember me" means, that I get a push mail to the e-mail address I left in case someone replies to my comment (that would be a great feature!)

Apr 06, 2018 22:33

Yes, that feature is on the todo list (it's been there for a while but I bumped it up)

Apr 06, 2018 22:42

thanks, looking forward to that feature!


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