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Requested skin does not exist

Started by on Jan 08, 2016 – Contents updated: Jan 10, 2016

Jan 08, 2016 23:01    

I am getting this error.

An unexpected error has occurred!
If this error persists, please report it to the administrator.
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Additional information about this error:
Requested Skin does not exist!

But, it's only on one page on the desktop, and only on mobile phone.

I added the Touch skin, and then installed it and set it for mobile skin.
I also tried to Preview it.
I tried it on my phone and didn't like it, so I changed it back to default.
Now, anytime I try to get back into Collections>Skins I get this error.
Also, my phone gets the error at all times.

The skin is still installed, and it is listed on System>Skins as not being used by any collection. I tried reloading containers for the skin with no change.

Jan 09, 2016 10:55

@dbell154 just to be clear:

I added the Touch skin, and then installed it and set it for mobile skin.

What do you mean with "I added"? Touch skin is built-in the standard release, did you download it from here: http://skins.b2evolution.net/touch-skin-1?

Btw, what version of b2evolution are you using?

Jan 09, 2016 15:08

Yes, Touch was installed originally. I've been using b2evolution for many years. I tried the installed version and menus didn't work on my cell, so I uninstalled it, Yes, I got the version from the website and installed that one to make sure I had the latest.

I'm using version 6.6.6.

Jan 09, 2016 15:26

Okay, everything is working now. I went in to the database and changed the evo_coll_settings.mobile_skin_ID to match the entry for evo_coll_settings.normal_skin_ID. I thought I might have to change something that flags Previews but the skins page works now also.

I suspect the problem has to do with trying to preview Touch on the desktop.

The cool thing I discovered is that by explicitly setting the skin ID, I can have different settings for mobile, even though it's the same skin.

Thanks for you help.

Jan 09, 2016 16:23

Oops. I spoke to early about the two skins. Any change in one affects the other.


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