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Newsletters, Campaigns & Automations

Started by on Feb 11, 2018 – Contents updated: Nov 19, 2018

Feb 11, 2018 03:01    

We have a very very very enhanced emailing module coming in b2evolution 6.10.

It allows to manage multiple email lists, email campaigns that can be sent to multiple lists or filtered sets, tagging of users based on behavior and complex automations to control what is sent when with IF conditions.

The modules interfaces via SMTP with the mass email sending service of your choice.

Is anyone interested in beta testing this / adding specs to the thing to match your particular use case as we finish the implementation?

Feb 14, 2018 16:38

I would be interested. Perhaps it will free your time a bit and you will be able to look at my pull requests d:

Apr 05, 2018 16:10

I have been in the process of revamping my member and mailing list structure, etc. Great news: "The modules interfaces via SMTP with the mass email sending service of your choice." Can't say I'm technically qualified to test anything, but I can say this could be a great feature.

Jul 12, 2018 18:57

It would be great to learn more about the concept and potentials of automation within b2e and how to link this to campaigns and newsletters.
The manual gives only information about the fields but does not tell something on how to use it, A Case would be great. In Demo there is a sample, but nvertheless it is a lot of guessing, especially for those who are not really acquainted to automation like these.
Would be great

Thanks in advance, Will

Jul 12, 2018 23:23

I know I still need to document this. Do you have an idea in mind of what you'd like to do? If it's a good use case, I'll use it for the demo.

Jul 13, 2018 11:45

@fplanque I just wanted to test the feature and then to decide how to use them, especially in the context of campaigns. -

But one case I was looking for is to link users who unsubscribed a newsletter to a certain single page or to reply, that "unsubscribe" was successful. -

A second case - To reply to a newsletter subscription with a E-Mail in which necessary information towards GDPR are delivered and the subscriber is asked to confirm. In case of an missing confirmation the subsciption should bel paused. After 14 days the subscriber should be contacted again and asked to confirm GDPR policy and informed, that in case this does not occur, the subscription would be deleted.

Thanks, Will

Jul 13, 2018 12:58

OK, in that case, what you need is a button in a campaign that allows to set a specific usertag. I'll check if we already have that (I know it was on the todo list).

Sidenote: about your first use case, don't you think that it's little bit ridiculous that if a user declares "I don't want to receive any more email from you" you want to immediately send him another email to say "Here is an email to say we are not bothering you with email any more". It is displayed on the user's screen that the unsubscribe is successful, right after he clicks.

Jul 13, 2018 17:41

@fplanque thanks for your reply.

To your sidenote: I generally agree; but in my own experience I had unsubscribed Newsletter and did still got further mailings.. So; i myself prefer getting a confirmation, at best not by another e-Mail but by a Message Page on the Website. I think this is a consumer friendly act. :-) But may be this depends on mentality.

Jul 14, 2018 10:33

@saunders
@fplanque

Then add another button

[Please click here to confirmation that you want one last email confirming that you don't want any more.] lol

and maybe

Warning that if you chose not to click on the (link/button) that you accept you will receive no confirmation and never be sure your request was acted upon, not that you really can, and that if you chose to continue with further inaction or action; and if any action/inaction is successful it may well be that it cannot be undone.

Goodbye for what could be an eternity unless our quantum programmed database decides to contact you without further input on our part.

Jul 14, 2018 12:18

How about a checkbox like:

V Send me a weekly status report to confirm whether or not I am still unsubscribed

;>>

Jul 14, 2018 12:22

@saunders more seriously, our unsubscribe process is real-time. Now, if 80% of the other websites have a broken unsubscribe process that cannot transmit unsubscribe requests in real time to the mailing agent, does it mean we have to emulate the same mediocrity? If users have been trained not to trust what they see on screen, can we not make it up with unambiguous wording on screen rather than a dirty additional email? I think our current unsubscribe message is really unambiguous. You want another page. What more would you say on it?

also, I will argue that the dirty additional email is NOT GDPR compliant because the user has already withdrawn content to receive emails from you related to topic x.

Jul 14, 2018 12:45

@amoun @fplanque I hope I made your day :-)

What caused my request, that sounded so crude to you? When I tried to unsubscribe a newsletter (for testing) I got no reaction. Today I set up a new test and tried to unsubscribe again. And now I got the two step confirmation. That's what I asked for. By the first test obviously something went wrong. I repeated testing. Now every unsubscribe worked as it should

Here is, what I asked for and what the systems delivers:

Jul 14, 2018 15:29

Urgent question:

How to provide a Newsletter exclusively for members of a special group within a special collection, that is to say without offering a subscription to all registered users of all collections?

Context: I want to offer a newsletter for registered customer who paid for that content. So I am not interested that others can subscribe without having paid for it.

How can I manage this?
Thanks and Regards, Will

Jul 14, 2018 22:38

@saunders So are your paid users already in a specific user group in b2evolution?

Jul 16, 2018 11:13

@fplanque yes, the users who pay for content are in a special group within a collection

Does your image ("Active become 'anyone can subscribe'") illustrate an upcoming feature or does it illustrate, that I only have to deactivate a list to make it exclusive for a special group?

Nov 19, 2018 03:27

Upcoming feature.

I'm not sure the list will send emails if you make it inactive.


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