2 Feb 24, 2021 13:00
More detail would be interesting, and no such issue reported elsewhere as far as I can tell.
You could provide the url of your site, the php version etc as requested for initial help, also though you say you tried creating a new collection you didn't say how.
Have you tired either a fresh install and maybe with demo stuff..
Basically you've provided very little detail on what you have tried and so it's nigh on impossible to suggest what to do other than to walk you through the whole setup from scratch to see if you may have missed an option.