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Missing "edit" and "unsubscribe" Links in Campaign Mails

1 May 06, 2019 18:19    

Hello,

I tested list and campaign features on b2e,
The mails I sent did not show any information towards "edit preferences" or "unsubscribe" like it happens normally in notification emails sent by the system.
How can I fix this? (Because "unsubscribe" in each mailing is legally required)

Thanks and Regards, Will

Following a screenshot of the dampaign`s footer

Missing "edit" and "unsubscribe" Links in Campaign Mails

Following a screenshot of a notification mail's footer

Missing "edit" and "unsubscribe" Links in Campaign Mails
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2 May 06, 2019 23:30

I think your screenshot is not from a real email sent to subscribers and that it is from a test email sent to any email address you want (not necessarily a subscriber).

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3 May 07, 2019 10:24

@fplanque You're right; it was a test email. I thought that a test email shows the email exactly that way it would be delivered to subscribers. So I did not think that the footer shows reduced information. ;-)
Thank you for your support!
Regards, Will

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