Recent Topics

1 Jun 18, 2019 06:56    

Hi all,

Hopefully you guys can help me fix this.


Both skins are version 6.11.2


Display problem with mobile devices.

Cannot close or scroll Colorbox Image Zoom in mobile

  • This is a problem for both skins, cannot click on the left, right and close in a mobile browser.
  • The only way to exit is to tap on an area outside the zoom box
  • Same thing is happening here in the forums. On mobile/tablet, go to this thread ( Click on the picture, and try to tap the close button. Doesn't work on my side.

Not sure if I explained my problems clearly, hopefully you guys can understand what I'm trying to say, in short:

  • Pictures on 2nd page and onwards are not scaled properly, so a lot of the blog text are no in the visible space
  • Colorbox image controls not working on mobile/tablet devices.

2 Jun 25, 2019 03:19


The following frequent issues seem to apply to your support request: (This is a semi-automated response):

  • You did not provide a screenshot (as requested for support)

4 Jun 25, 2019 15:09

@agent_kith please try moving your sidebar back to the right side and confirm if that fixes the problem (in which case we know what needs to be done)

5 Jun 26, 2019 01:41

@fplanque. Moving the side bar to the right fixes the image scaling problem.

When you click on the picture to pop up the image, the controls (e.g. the cross) still don't work in a mobile though.

6 Jun 27, 2019 11:06

@fplanque . Let me know if you have any code ready for me to test. I can test this on my site to see if it works (not really a problem killing my live site)..

I'm interested to know the fix, and how you know the problem is due to the side bar.

7 Jun 27, 2019 23:57

We'll fix the case of the sidebar on the left but we are currently overloaded with Pro support work.

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