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There is a chance that your server blocks access to folders starting with a dot like .evocache

Try to upgrade to v4.1.2 where you can change cache folders name to _evocache. You may also want to talk to your hosting support

OK, I have upgraded to the latest version but I am still getting the same issue. The image shows the first time but only the first time, every time after that it is just showing the red cross instead of the image.

If I need to contact my hosting support what do I actually need to ask them as they say all support for b2evolution should be through b2evolution as opposed to them.

Thanks in advance again!

Gareth

Go to Files > Settings, scroll to the bottom and select "Use _evocache directories"

Yes I have done that but still no luck.

This must be permissions issue then. I can see this image http://www.britishtramsonline.co.uk/news/media/shared/global/monument-valley/bus-stop-ahead.jpg which meas that only "evocache" folders are affected.

Open your FTP client and check that "_evocache" folders have same user/group as other files in /media directory
Also check permissions on those folders, make them same as /media/shared (e.g. 755 or whatever it is)

All permissions are identical as are the group/owner for all _evocache folders and yet the thumbnail image is still not showing up. It still shows the very first time but as soon as the page is reloaded it disappears once again.

Sorry to be a pain but any other ideas as to what is causing this issue?

(Is the fact that there is a message on the system status page saying that the post_max_size should be larger than upload_max_filesize anything to do with this?)

Gareth

I am having the same issue here...

It appears the resized and cropped thumbnails are not being written to the _evocache folder. I can upload images to the server just fine, but the image's corresponding _evocache folder is empty. How can I fix this? I believe this is the problem.

Same here.
I tried

_evocache instead of .evocache remove htaccess all /media and cache are 777 (if 755, give permission error on system page) Error listed on system page: PHP post_max_size doit être plus grand que upload_max_filesize [/list:u] No idea what to do. It works on my local computer but after transfering on webserver, I can't see any thumbnails. What can I do else? Thanks Mel