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1 May 26, 2019 10:44    


A sheduled Task (process the return path inbox) ends in timeout. This is the only sheduled task that ends in timeout. The POP/IMAP settings seem to be set correct, tests are ok.
How can I work around that timeout?

Thanks and regards, Will

Timout by sheduled task

2 May 26, 2019 19:01

Click on a timed out task and screenshot the log of the task.

3 May 26, 2019 19:18

@fplanque Sorry, I have deleted all timeouts. Next time I will do it.
Meanwhile I changed some settings in the scheduler: Instead of 5 hours +- 30 Minutes I set 5 hous +- ""
Since this I have not got any further timeout. But I don't know whether this has any causative reasons.

4 Jun 28, 2019 08:04

@fplanque the error occurs now on a second installation at another hosters'. Here are the screenshots you asked for:

5 Jun 28, 2019 23:24

  • Does the manual Query Return Path Inbox test work?
  • How many emails do you have in that inbox?

6 Jun 29, 2019 08:43

  • there are about 20 Mails in my INBOX (because the INBOS is regularly emptied by plan) no emails matching return-path criteria
  • the test results are ok (see fig)

7 Jul 18, 2019 23:51


The following frequent issues seem to apply to your support request: (This is a semi-automated response):

  • Your screenshot hides important information.

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